Washing machine common problems and faults

We are here to help !

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Every single washing machine, irrespective of make or model, runs into problems.

Common Washing Machine Faults !

Common washing machine faults listed are as follows washing machine won't empty, blocked pump, blocked filter, stuck in program, stops mid cycle, won't take in water, over filling, flooding, not heating, noisy on spin, drum will not turn, tripping the power, displaying errors, door won't open, door won't lock, door won't close.

To avoid the cost of an engineer visit please read some tips below to deter any problems or effect the efficiency of your product.
Regular cleaning & general maintenance of your appliance will prevent any build-up of limescale.
Giving the dispenser drawer a regular clean will ensure the detergent dispenses as it should.
Cleaning the rubber liner just inside the door around the drum will prevent any black marks being left on your clothes.
Leaving the door open when it’s not in use will stop any bad smells & help circulate the air trapped inside.

Washing machine does not fill with water !
Check the inlet hoses for blockages and check the water supply. If still not filling up, there may be a fault with the pressure system.

Washing machine won't drain !

Could be due to a foreign object stuck in the drain pump or the pump itself could be faulty.To drain the machine manually, drop the drain hose into a large bowl or basin until all of the water has exited the machine.

Washing machine drum won't turn !
The drive belt may need adjusting or replacing however could also be a faulty timer, worn motor brushes or a faulty control unit.

Washing machine is damaging clothes !

There may be a foreign metal object such as a bra wire stuck in the drum or the drum itself could be damaged.
A faulty thermostat or programmer could cause the machine to overheat and damage clothes.

Washing machine door won't open when cycle ends !

If there is still water in the machine, run the spin cycle again to run the drain pump, clean the filter and check the drain hoses for blockages. The door lock or door handle could be broken or jammed. If the lock light has gone off but the door won’t open, the hinges could be jammed or the door seal may have perished and adhered to the glass door.

Washing machine stuck on wash cycle !

Either the timer, heater or thermostat needs to be replaced. Timer faults can be temporarily bypassed by manually advancing the program to the spin cycle.

Washing machine is leaking !

This is usually as a result of a broken or split pipe circulating water around the machine.
Try to identify where the leak is coming from in order to determine the part to replace. Generally, if the water is clear, then the leak will be occurring before the water reaches the detergent area. If the water is soapy, then the leak is somewhere between the detergent tray and the drum so check the door seal and sump hose.
If the water is dirty then the leak is occurring somewhere between the drum and the drain pump so check the drain hose.

In fact, having a more expensive washing machine means that you may even have to pay more to get it repaired. After all, these machines tend to use cutting-edge technology and their parts are expensive hence the initial high cost.

But irrespective of the differences between the build quality of machines, our team at Kildare Appliance Repairs has found that there are common faults across all brands, makes, models and prices.

We are here to help !